東輝發展有限公司（以下簡稱「本公司」或「我們」）極力重視閣下的個人私隱。本私隱政策旨在說明我們如何收集、使用、儲存、披露及保護閣下的個人資料。
本政策乃根據香港法例第486章《個人資料（私隱）條例》（下稱「《私隱條例》」）編寫。當閣下瀏覽或使用本網站、註冊成為會員或於本網站購買商品，即表示閣下同意並接受本私隱政策所述的條款及做法
Orient Fair Development Limited (hereinafter referred to as "the Company", "we", "us", or "our") attaches great importance to your personal privacy. This Privacy Policy is intended to explain how we collect, use, store, disclose, and protect your personal data.
This Policy is formulated in accordance with the Personal Data (Privacy) Ordinance (Cap. 486 of the Laws of Hong Kong) (hereinafter referred to as the "PDPO"). By browsing or using this website, registering as a member, or purchasing products on this website, you agree to and accept the terms and practices described in this Privacy Policy.
1. 個人資料的收集 / Collection of Personal Data
為了向閣下提供網上購物及相關服務，我們可能在閣下使用本網站時收集以下個人資料：
- 基本身份資料：姓名、稱謂。
- 聯絡資料：送貨地址、電郵地址、聯絡電話/WhatsApp 號碼。
- 交易及付款紀錄：訂單詳情、送貨紀錄（註：我們不會直接儲存閣下的信用卡敏感號碼，所有網上付款均經由安全加密的第三方支付平台處理）。
- 系統及技術數據：IP 地址、瀏覽器類型、裝置資訊、瀏覽紀錄及 Cookies 資料（用於優化網站用戶體驗）。
閣下可自由選擇是否提供個人資料，但若未能提供所需的資料，我們可能無法處理閣下的訂單或提供相關服務。
To provide you with online shopping and related services, we may collect the following personal data when you use this website:
- Basic Identity Information: Name and title.
- Contact Information: Delivery address, email address, contact telephone number / WhatsApp number.
- Transaction and Payment Records: Order details, delivery records (Note: We do not directly store your sensitive credit card numbers; all online payments are processed via secure and encrypted third-party payment gateways).
- System and Technical Data: IP address, browser type, device information, browsing history, and Cookies data (used to optimize website user experience).
You are free to choose whether to provide your personal data. However, if you fail to provide the required information, we may not be able to process your order or provide related services.
2. 個人資料的使用目的 / Purposes of Using Personal Data
我們收集及使用閣下的個人資料主要用於以下用途：
- 處理及完成訂單：包括確認訂單、安排付款、安排物流送貨（如提供地址予快遞公司）及提供售後服務（如退換貨或查詢）。
- 顧客服務與溝通：回應閣下的查詢、建議或投訴。
- 維護與優化服務：改善網站功能、提升顧客購物體驗及進行內部數據分析。
- 法律與保安合規：預防欺詐交易、保障網站安全及遵守適用之法律法規要求。
We primarily collect and use your personal data for the following purposes:
- Processing and Fulfilling Orders: Including order confirmation, payment arrangements, logistics delivery arrangements (such as providing addresses to courier companies), and after-sales service (such as returns, exchanges, or inquiries).
- Customer Service and Communication: Responding to your inquiries, suggestions, or complaints.
- Maintaining and Optimizing Services: Improving website functionality, enhancing customer shopping experience, and conducting internal data analysis.
- Legal and Security Compliance: Preventing fraudulent transactions, protecting website security, and complying with applicable legal and regulatory requirements.
3. 直接促銷 / Direct Marketing
- 訊息發送：我們可能會透過電郵、短訊或通訊軟體向閣下發送有關運動護具產品、最新優惠、促銷活動及會員特惠等營銷訊息。
- 隨時退訂/取消接收：如閣下不希望繼續收到任何直接促銷訊息，可隨時透過電郵內文的「取消訂閱 (Unsubscribe)」連結，或直接透過電郵/客服聯絡我們提出要求。我們將免費處理閣下的退訂要求，並盡快停止向閣下發送相關促銷訊息。
- Sending Marketing Communications: We may send you marketing communications regarding sports protective gear products, latest offers, promotional activities, and member privileges via email, SMS, or instant messaging applications.
- Opting Out / Unsubscribing at Any Time: If you do not wish to continue receiving any direct marketing communications, you may request to opt out at any time by clicking the "Unsubscribe" link within the email, or by contacting us directly via email/customer service. We will process your opt-out request free of charge and cease sending you relevant promotional communications as soon as possible.
4. 個人資料的披露與轉讓 / Disclosure and Transfer of Personal Data
我們承諾對閣下的個人資料嚴格保密。除非獲得閣下同意或法律另有規定，我們不會向任何第三方出售、租賃或轉讓閣下的個人資料。但為了完成服務，我們可能會將資料共享予以下受信任的第三方：
- 物流及快遞服務供應商（例如：順豐速運），以進行貨品配送。
- 第三方支付平台，以完成交易授權及結算。
- 技術及系統支援服務商（例如：網站託管、電郵發送服務平台）。
- 執法機關或監管機構（如按香港法律、法院指令或執法部門要求下必須披露）。
所有第三方服務供應商均受合約約束，僅可將資料用於指定的服務目的，並須對資料負有保密責任。
We commit to keeping your personal data strictly confidential. Unless we have obtained your consent or as required by law, we will not sell, rent, or transfer your personal data to any third party. However, to complete our services, we may share data with the following trusted third parties:/p>
- Logistics and Courier Service Providers (e.g., SF Express) for order delivery.
- Third-Party Payment Platforms for transaction authorization and settlement.
- Technical and System Support Service Providers (e.g., website hosting, email service platforms).
- Law Enforcement Agencies or Regulatory Bodies (when disclosure is required under Hong Kong law, court orders, or requests by law enforcement departments).
All third-party service providers are bound by contract to use the data solely for specified service purposes and are obligated to keep the data confidential.
5. 個人資料的保安與保留 / Security and Retention of Personal Data
- 資料安全：我們採取適當的技術及管理措施（包括安全伺服器與數據加密傳輸）來保障閣下的個人資料，防止資料遭未經授權存取、遺失、洩漏或篡改。
- 保存期限：我們只會於達致收集資料目的（或符合法律、會計或報告要求）所需的期間內保留閣下的個人資料。當資料不再需要用於原定目的時，我們將安全地銷毀或進行匿名化處理。
- Data Security: We implement appropriate technical and organizational measures (including secure servers and encrypted data transmission) to safeguard your personal data against unauthorized access, loss, leakage, or alteration.
- Retention Period: We only retain your personal data for as long as necessary to fulfill the purposes for which it was collected (or to meet legal, accounting, or reporting requirements). When the data is no longer required for its original purpose, we will securely destroy or anonymize it.
6. 查閱及更正個人資料的權利 / Rights of Access to and Correction of Personal Data
根據香港《私隱條例》，閣下有權：
- 查詢我們是否持有閣下的個人資料及查閱該等資料。
- 要求我們更正任何不準確或不完整的個人資料。
- 要求停止將閣下的個人資料用於直接促銷。
如欲行使上述權利，請透過以下聯絡方式向我們提出申請：
電子郵件：OL3@orientfair.com
Under the Hong Kong PDPO, you have the right to:
- Check whether we hold your personal data and access such data.
- Request us to correct any inaccurate or incomplete personal data.
- Request us to cease using your personal data for direct marketing purposes.
If you wish to exercise any of the above rights, please submit your request to us via the following contact information:
Email: OL3@orientfair.com
7. Cookies 之使用 / Use of Cookies
本網站使用 Cookies 技術以提升網站功能、記住閣下的購物車項目並進行統計分析。閣下可透過調整瀏覽器設定來拒絕或限制 Cookies，但這可能會影響閣下使用本網站部份功能（如無法正常購物）。
This website uses Cookies technology to enhance website functionality, remember items in your shopping cart, and perform statistical analysis. You can adjust your browser settings to refuse or limit Cookies; however, this may affect your ability to use certain features of this website (such as placing orders normally).
8. 私隱政策的更新 / Updates to Privacy Policy
我們保留隨時修訂及更新本私隱政策的權利。任何修訂將於本網站發佈時即時生效，建議閣下定期翻閱本政策以瞭解最新內容。
(若本私隱政策之中文與英文版本有任何歧異，概以中文版本為準。)
最近更新日期：[2026 年 10 月]
We reserve the right to revise and update this Privacy Policy at any time. Any amendments will take effect immediately upon being posted on this website. We recommend that you review this Policy regularly to stay informed of the latest terms.
(In the event of any discrepancy or inconsistency between the Chinese and English versions of this Privacy Policy, the Chinese version shall prevail.)
Last Updated: October 2026
